Tag Archives: sysadmins

“Explain Yourself!” – Explaining What We Do, While Trying to Keep Everyone Happy

This post contains all the material that I used in my Ignite Australia 2017 Hack@Ignite talk (and I did an interview about it as well!). I received a few requests to either post this online or for myself to give this talk to helpdesks/service desks. If you want to use this yourself, I have absolutely no issues with that –… Read more »

Taking leave…and why it’s so important to just *stop*

I’ve hit that point in the year where I’m cranky with everyone, I’m fed up with dealing with people, the tasks that I wanted to get done this year haven’t all been done, things are behind, everything’s irritating me and I’m just fed up with life in general. It’s been 8 months since I took a “holiday”. Most of the… Read more »